Coolbet prioritizes the safety and wellbeing of its users. We firmly believe that gaming should remain exclusively a form of entertainment. In Canada, we provide a robust suite of tools to ensure our clients can manage their spending and time effectively while using our platform.

limits, self-exclusion, and how to stay in control of your play in Canada.

Access to Coolbet is strictly limited to individuals who are 18 years of age or older. We perform mandatory age verification during the registration process. We strongly recommend that users employ specialized filtering software if minors have access to their devices.

View gaming as a form of leisure, not as a primary source of income.

Only play with funds that you can afford to lose.

Never attempt to "chase" losses.

Monitor the total time and money spent on the platform.

Deposit and Loss Limits

You can set daily, weekly, or monthly limits on your deposit amounts or the total amount you are willing to lose. These tools help you stick to a pre-defined budget.

Session and Time Limits

You can configure session notifications or set hard limits on the duration of your stay on the platform to prevent excessive play.

Time-Outs and Self-Exclusion

If you need a short break, you can temporarily freeze your account. For those who feel they are losing control, we offer a long-term self-exclusion program that prevents access to the platform for a specified period.

It is crucial to recognize warning signs early, such as:

Spending more time or money than originally planned.

Feeling irritable or anxious when unable to play.

Borrowing money to fund your account.

Neglecting work or family responsibilities in favor of gaming.

If you or someone you know is struggling with a gaming-related challenge, we strongly encourage you to contact professional support organizations that provide confidential and anonymous assistance.

If you share a device with children, always log out of your account and do not save passwords in your browser. Utilize parental control tools to restrict access to adult content.

Our staff receives regular training to identify signs of problematic behavior and to provide appropriate guidance to users who may be in need of assistance.